iTunes is one of the most critical built-in utility applications in all the Apple devices. You can also say that it is the cord that connects all the devices together to sync photos, videos, movies, and documents, etc. An Apple device is incomplete without iTunes.
iTunes packs tons of features, from downloading music and movies to managing the media across all the Apple devices with the same iCloud/ iTunes account. You can purchase music through iTunes, listen to music, watch videos, and if you have more than one device than conveniently synchronize all your data in all the Apple devices in your possession.
iTunes is a factory installed whether its an iPhone, an iPad, a MacBook, or a Mac. But even these highly optimized devices can sometimes malfunction and pose trouble running the software like iTunes properly. If you are also wondering why my iTunes isn’t working on my Mac, this article will help you understand the underlying issues and fix the iTunes not working on Mac error.
The issue of iTunes malfunctioning or simply not working can arise due to a number of reasons. We will explore them one by one in this article.
Some users experience a unique problem that they cannot log into iTunes on their Mac or MacBook as the iTunes rejects the password, although the password is correct, and you are successfully logging into iTunes on other devices with the same password.
The problem can arise if iTunes cannot connect with the iTunes store. There are several reasons for this, to eradicate the issue to ensure the following criteria are met.
Check your internet connection; it is the most common cause; if your device is not connected to the internet and you attempt to login to iTunes, you will fail as iTunes will not be able to connect to the iTunes store.
Make sure that your PC meets the system requirements to run the applications. It is imperative to meet minimum system requirements for the smooth operation of applications.
Update the operating system on your Mac. If you are constantly facing the issue, then you should go to Apple>Software Update if the OS is outdated, then upgrade your Mac’s OS from App Store.
The error might be occurring due to the older version of iTunes and Safari. You can update the iTunes by visiting the App Store. After the update, close the apps and restart your device and try logging in again.
Your firewall setting can halt the connection to iTunes. To connect to iTunes, you will have to update your Firewall settings and try again to log in.
The Keychain issues and certificate trust issue can also occur. To update and allow certificate, open Finder, and from the side, menu clicks on the Applications Tab. Then click on the certificates. Amongst the list of certifications, find the certificate with blue dot appearing in front.
Open these certificates and Click the triangle associated with the "Trust." From the list, select "System default" in the list in front of “When using this certificate.”
In the list in front of the "Secure Socket Layer," select "no value specified." Repeat the process for all the certificates. It would solve the keychain issue if these were hindering the login of iTunes.
Make sure that the account information is complete and up to date. Such a problem can also arise if there is a pertaining purchase problem.
Go to Account, then click on View my Account and update your account information. You can also manage your payment method and payment info from this window.
Sometimes connection issues can occur due to a very petty issue like incorrect date and time. You can update the date and time and then connect.
Check the availability of iTunes in your country. iTunes might not be available in a specific country due to government restrictions or other issues; if that is the case, consider using a virtual proxy network.
If the problem still persists, then contact the Apple Support team to solve your issue and get the best solution for your problem.