If you are an Apple user, iTunes is one of the most popular software you might use daily. Sometimes, an error like "iTunes could not connect to this iPhone an unknown error occurred 0xe80000a” can frustrate you. If you are annoyed by the iTunes error 0xe80000a, then the following comprehensive guide can help you eliminate the error. The error may occur when you try to connect your iPhone 11, iPhone X, iPhone 8, iPhone SE, iPhone 7, iPhone 6, or iPhone 5 with your computer.
There are several reasons for the iTunes error 0xe80000a in a computer running Windows 10. The error might occur due to a faulty or broken USB port or cable. Another reason is the incompatible version of iTunes on your computer or laptop. However, you don't have to stress because this error is easily fixable. If this “iTunes could not connect to this iPhone an unknown error occurred 0xe80000a," keep occurring; then, you can get rid of the error by following these simple steps.
The first pro tip that we have for you is to check the USB port on your computer. Also, check the USB cable. The iTunes could not connect to this iPhone an unknown error occurred 0xe80000a; connectivity issue might occur due to damaged connecting cable.
The list of fixes for resolving iTunes error 0xe80000a is below.
One of the most common reasons for the "iTunes could not connect to this iPhone an unknown error occurred 0xe80000a problem" is that the devices' software versions are not compatible.
You can easily update your windows 10 to the latest version by opening the “Settings” menu and checking for the updates from "Update and Security" settings. If updates are available, then update the Windows. Once you have updated successfully, a message will appear saying, "You're up to date." If you want to learn more about updating Windows 10, this Microsoft Guide will help you.
In the next step, it's time to check if your iPhone or iPad is using the latest version of the iOS. To check for the newest iOS version, follow these steps.
Once you have updated your computer and device, update iTunes as well. You can download the latest version of iTunes from the internet.
If you want to update the existing version of iTunes, then follow these steps.
Once you have updated all the software, then try to connect the iPhones with your computer again.
The issue can also occur due to cache files or residual files. You can remove the residual or temporary files in three simple steps.
Sometimes anti-virus software interferes with the connectivity and gives errors like “iTunes could not connect to this iPhone an unknown error occurred 0xe80000a.”
It is advisable to disable the anti-virus or add an exception for iTunes in Windows Defender and Firewall.
The connectivity issue can occur due to faulty mobile device services and can effectively fix iTunes errors 0xe80000a. Follow these steps.
Corrupted privacy and location settings can cause connectivity issues on Apple devices. Follow these steps to reset these settings in iPhones and iPads in iOS.
There is a particular folder in the program data folder that iTunes creates. It contains security certificates and security data.
Now you can relaunch iTunes and try connecting the iPhone or iPad again.
If the problem persists, uninstall iTunes and reinstall it. Hopefully, the iTunes error 0xe80000a is fixed by following all these steps. But if it persists, then you can contact Apple Customer Support.