How to effectively fix iTunes error 0xe80000a for all platforms?

If you are an Apple user, iTunes is one of the most popular software you might use daily. Sometimes, an error like "iTunes could not connect to this iPhone an unknown error occurred 0xe80000a” can frustrate you. If you are annoyed by the iTunes error 0xe80000a, then the following comprehensive guide can help you eliminate the error. The error may occur when you try to connect your iPhone 11, iPhone X, iPhone 8, iPhone SE, iPhone 7, iPhone 6, or iPhone 5 with your computer.

There are several reasons for the iTunes error 0xe80000a in a computer running Windows 10. The error might occur due to a faulty or broken USB port or cable. Another reason is the incompatible version of iTunes on your computer or laptop. However, you don't have to stress because this error is easily fixable. If this “iTunes could not connect to this iPhone an unknown error occurred 0xe80000a," keep occurring; then, you can get rid of the error by following these simple steps.

The first pro tip that we have for you is to check the USB port on your computer. Also, check the USB cable. The iTunes could not connect to this iPhone an unknown error occurred 0xe80000a; connectivity issue might occur due to damaged connecting cable.

The list of fixes for resolving iTunes error 0xe80000a is below.

Update Your Devices to the latest software

One of the most common reasons for the "iTunes could not connect to this iPhone an unknown error occurred 0xe80000a problem" is that the devices' software versions are not compatible.

You can easily update your windows 10 to the latest version by opening the “Settings” menu and checking for the updates from "Update and Security" settings. If updates are available, then update the Windows. Once you have updated successfully, a message will appear saying, "You're up to date." If you want to learn more about updating Windows 10, this Microsoft Guide will help you.

In the next step, it's time to check if your iPhone or iPad is using the latest version of the iOS. To check for the newest iOS version, follow these steps.

• Open the Settings app on your iPhone or iPad.
• Open the "General" setting.
• Tap Software Update and check if an update is available.
• Update your iPhone or iPad.
• You can also search for software update in the settings app if you find it challenging to find that particular setting.

Once you have updated your computer and device, update iTunes as well. You can download the latest version of iTunes from the internet.

If you want to update the existing version of iTunes, then follow these steps.

• Open Microsoft Store.
• Sign in to the Microsoft Store with your Outlook ID.
• Search for iTunes in the Store.
• Update the iTunes or reinstall the software.

Once you have updated all the software, then try to connect the iPhones with your computer again.

Remove residual cache files on your computer.

The issue can also occur due to cache files or residual files. You can remove the residual or temporary files in three simple steps.

• Open Settings from the windows menu
• Open System Settings
• Click on the Storage on the left menu.
• Storage status will appear on your screen.
• Click on the Temporary Files
• In the new windows, clear all residual files by clicking on Remove Files.

Disable Anti-Virus & Windows defender

Sometimes anti-virus software interferes with the connectivity and gives errors like “iTunes could not connect to this iPhone an unknown error occurred 0xe80000a.”

It is advisable to disable the anti-virus or add an exception for iTunes in Windows Defender and Firewall.

Restart your device’s Mobile device services

The connectivity issue can occur due to faulty mobile device services and can effectively fix iTunes errors 0xe80000a. Follow these steps.

• Press Window+R together; it will open Run prompt.
• Type services.msc, press ok.
• Find AppleChargerSrv by scrolling down.
• Open properties of Apple Mobile devices services by right-clicking.
• If the service is manual, then change it to Automatic and press Start.
• Save the settings, and you are good to go.

Reset Location and Privacy settings

Corrupted privacy and location settings can cause connectivity issues on Apple devices. Follow these steps to reset these settings in iPhones and iPads in iOS.

• Open Settings app
• Go to General settings
• At the bottom of the list, click on Reset.
• In the next window, open Location and Privacy.
• Now confirm that you want to reset location and privacy settings.

Lockdown folder update

There is a particular folder in the program data folder that iTunes creates. It contains security certificates and security data.

• Go to the partition in which you have installed windows.
• Open Program Data
• Open Apple Folder
• Rename Lockdown folder to old

Now you can relaunch iTunes and try connecting the iPhone or iPad again.

If the problem persists, uninstall iTunes and reinstall it. Hopefully, the iTunes error 0xe80000a is fixed by following all these steps. But if it persists, then you can contact Apple Customer Support.